Custom size: 36mm-40mm
Custom material: 304/ 316stainless steel, alloy
Custom band material: 304/ 316stainless steel, alloy, genuine leather
Custom waterresistant: 3atm, 5atm,
Custom movement: unacceptable, but accept making the logo on automatic movement and customized colors
Custom logo: self-owned brand acceptable
Custom size: 36mm-40mm
Custom material: 304/ 316stainless steel, alloy
Custom band material: 304/ 316stainless steel, alloy, genuine leather
Custom waterresistant: 3atm, 5atm,
Custom movement: unacceptable, but accept making the logo on automatic movement and customized colors
Custom logo: self-owned brand acceptable
About MOQ
Q: What is your MOQ?
A: Our MOQ is 500pcs.
Q: MOQ 500pcs is per style or per order?
A: It’s for one mold. Like you can choose 3-4 colors amount 500 pcs.
Q: Is it possible to first make a trial small batch?
A: I hope so, but for custom watches, especially for metal products, almost more than 98% need to be made in a mold to finish it. So there is a limited quantity request.
Q: Is there a possibility to mix and match styles within the MOQ?
A: Yes, we can do that. We can do more colors or more different dials to make it possible.
About Price:
Q: What is your best price?
A: It depends on the quantity and the watch style, different quantities and styles affect the price.
Q: How much will it be if I purchase samples with my brand?
A: Commonly our sample cost is from $100-$2000, the accurate price depends on the design you choose. The brand logo doesn’t affect the price a lot, except for every special 3D logo, etc.
Q: Can you give me a discount on this product?
A: The prices we quote you are calculated very carefully and strictly, we would love to apply some discount if you have some quantity increased, etc.
Q: What’s the product price with certificate CE or Rohs?
A: Our products can pass the CE and Rohs certification’s standard, If you need it, there is an extra cost. Commonly the third party who is working on the certifications charges $300-$500 for each SKU. If your watch has a lot of different SKUs, that's a big cost.
Q: What do you need for quoting me the price?
A: If you don’t have many details about the watch at the beginning, the simple way that you can send me a picture, tell me your market and the platform you will use for selling, I can figure out a price for you.
About Sample:
Q: Can I order a sample?
A: Yes, you can.
Q: How long does it take to make samples?
A: Our lead time for the sample is from 45-65 working days. It depends on the styles. A simple watch needs a shorter time.
Q: What is the cost if I order a sample?
A: Our sample cost is from $100-$2000, the accurate price depends on the design you make.
Q: How many samples can you provide?
A: We can provide 1-3pcs.
Q: How much is the shipping cost of samples?
A: The international cost for the sample is around $30-$80, it depends on a different area, but it is the only shipping cost for your reference.
Q: How long will it take to receive the samples?
A:3-7 working days.
Q: Do you refund the sample cost when we place an order?
A: Once the quantity reaches 500pcs of one order, the sample cost can be refunded. No worries!
Q: $500 of the sample fee? Even the watch without a custom logo, why is so expensive?
A: The big cost of the sample is the metal parts. Like making molds for them, including( case, dials, hands, back case, when it is a metal strap, we have to make a mold for the strap) Actually, the Logo doesn’t cost too much, except needing to make a mold for the logo.
About Bulk Order:
Q: Could I add a logo to this watch?
A: Yes, sure!
Q: What is the warranty?
A: Our common warranty is 12-18 months.
Q: How long does it take to manufacture my products? /What is the production lead time?
A: Our lead time for mass production is from 45-65 days. Simple designs only cost 45 working days, some difficult designs cost more days, around 65 working days.
Q: Are they waterproof?
A: Yes, we make sure they are waterproof before shipment. Each watch is tested for more than 24 hours.
Q: What is the battery life?
A: It is 12-36 months, but it depends on which movement we use. Like some batteries can last 5 years.
Q: Do you have a designer to draw the new watch as we want?
A: Yes, we do. We can make a drawing before production for checking again.
Q: If for any reason I'm not satisfied with the product, can I return the product for a full refund?
A: Yes, I think so. If the quantity is caused by us. I think we can do this.
Q: Do you have different straps to offer?
A: Yes, we do have. I can figure out the right designs you want immediately If you can provide me with your rough ideas,
About Shipping & Package:
Q: Do you provide a gift box?
A: Yes, we do. We can customize watch boxes with your logo as well.
Q: What types of packages do you normally use for this product?
A: If there is no gift watch box for your watch, the common package is opp bag+buble bag( for protecting the watches) then we package them in a white box.
Q: What is the cost of this product per unit including shipping via DHL or UPS?
A: Hmm, It depends on the weight and season. The prices are a bit different in different seasons. It’s better to check it when the watches are ready.
Q: Can watch and watch boxes be transported separately?
A: Yes, we can send them as your request. But for saving shipping, I suggest we can package the watches into the gift box.
More questions, please check the QA page!
https://www.szgiantwatch.com/faq/
2F, Building A, Shimei Industrial Park, Dalang Town, Longhua District, Shenzhen, China